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Andrew B.

Contributor Level

Total Points
82

1 Review by Andrew

  • Lazada SG

10/30/16

Order a total of 3 items from Lazada. Let's name the items "A, B and C"

Item A n B to First address (Pasir Ris)
Item C to second address (Toa Payoh)

Item A arrive 2 day after the expected delivery date

Item B n C did not even arrive. Couldn't wait any longer. Send an email in to check on the status of item C. Got an email reply from them that item C had been drop off at nearest post office at pasir ris. I was so shock that I screen shock my order number and address to them. After checking they told me that the item c will be redeliver and item b is at pasir ris post office ask me to pick up within 10 working days.

First of all, why is the item being drop at post office instead of sending to the deliver address. Many of you will say that, because nobody at home. However due to the fact that we are working from home, at any one point of time we have at least 2-3 person at home. The delivery guy did not even turn up at all and neither is there any absent slip given at all. However the customer officer insist that their guy did turn up and nobody was at home. (Without any evident or prove)

Back to item C, item C manage to come after 3days and when I open up the package, the item was not even what I order, send them an email and they took 2 days to reply that they will refund the money back to me. So over all it took more than a month to get your item and what make it worst is the item is not what you order.

Lazada? Really? Deserve to waste your time and order from them just to save that few cents?

Think twice people...

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