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I placed an order via paypal and it was processed immediately. Another order payed by sofortüberweisung - immediate bank tranfser was hold up to 14 days for payment processing
There was no notice on the chekckout
* Redbubble attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Andre L.'s review of Redbubble earned 2 Very Helpful votes
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No real support for artists as account was closed without a detailed explanation. My designs are...
Hi Andre,
Thanks for the feedback. We'd be happy to clear this up.
Orders placed using Sofort for payment can take up to 14 business days to process. Since payments can be delayed, the 3rd party printers with whom we work cannot begin printing your order until the payment is approved. Additionally, we are not able to make any changes to an order or refund it until the payment is finalized.
Thank you for understanding and please let us know if you have any other questions.