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Buenos días Sr. Barbosa,
En relación con su solicitud de 102xxxxxx y tras verificar el código del cofre, le informamos que su abono de cambio caducó el pasado 28/10/2017, no es posible renovarle el abono de cambio/prolongación. Wonderbox les ofrece un amplio período para hacer uso de su cofre o bien para hacer el nuevo cofre de cambio.
Gracias a los comentarios de los usuarios se pasó de tener 3 meses para adquirir el nuevo cofre a 6, si han dejado pasado dicho período lo lamentamos, pero no es posible renovar su crédito de cambio.
Le recordamos que puede contactar para con nuestro Dpto. De Atención al cliente, llamando al 91 109 06 60 de Lunes a Viernes de 9h a 19h para cualquier información adicional.
El equipo de Atención al Cliente Wonderbox
They basically STOLE my money!
Avoid the headache and do not get this as a gift to anyone or yourself!
This thing is the biggest SCAM I've experienced.
I've received a "Wonderbox" gift from my wife the have caused me more headaches then wonderful pleasures.
First of all you will go through the worse nightmares trying to find a place that will accept this thing. You will spend countless amount of time trying to find a place to go and when you finally call the place to make a reservation you will here from them "I am sorry but for these dates cannot accept Wonderbox."
After countless amount of spent time I finally found something just to find out that I had to add 60 on top of my gift to be able to use it. So I did. I called wonderbox and added with my credit card 60.
When I called back the place they say what?
"I am sorry but for these dates cannot accept Wonderbox."
So after been so tired of this going back and fourth. I gave up. And this company called Wonderbox that should be called Scambox have 119 of mine.
Tip for consumers:
This is a nightmare! Stay away from this Wonderbox company.
My experience with these people was a nightmare!
I placed a order on 2016-12-16.
(Note: Their site only allow you to place an order if the item is in stock!)
Nearly one month after they sent me an email saying that 3 items in my order was not in stock offering me to either get a refund or wait (undetemently) for a restock.
This website does NOT comply to its promises. They play with your money for a month and then tell you they do not have the product.
Don't waste your time and money buying from them.
Very bad. Stay away from them!
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I made a purchase from this particular website which turned out to be a bad purchase. I purchased...
Dear Andre d.,
We apologize for this inconvenience. Could you advise your order number so we check more detailed information for your order? We will help you to investigate your order and provide you more updates about your case as soon as possible. We are looking forward to your kind reply.
Best regards,
Banggood Team