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Andre C.

Contributor Level

Total Points
80

1 Review by Andre

  • Groupon

4/23/17

Thanks for your non assistance
I'm forwarding this on to other sites for people to be aware of the fraudulent practices
I was already aware of reading the comments regarding final sales
I've purchased many items on Groupon this is a defective item if it 6 years past the expiration date
Shame on you to hide behind such a disservice to customers and the consumer that wants to purchase a valued product
Selling expired products beyond 6 yrs expiration will certainly be reported to the Better Business Bureau
As well as other social media sites

Andre Cartier

Sent from my iPhone
Do Not Purchase colognes or perfumes from Groupon dba Perfumearth they are fakes or some are 6 years beyond their experartion datesThanks for your non assistance
I'm forwarding this on to other sites for people to be aware of the fraudulent practices
I was already aware of reading the comments regarding final sales
I've purchased many items on Groupon this is a defective item if it 6 years past the expiration date
Shame on you to hide behind such a disservice to customers and the consumer that wants to purchase a valued product
Selling expired products beyond 6 yrs expiration will certainly be reported to the Better Business Bureau
As well as other social media sites

Andre Cartier

Sent from my iPhone

On Apr 23,2017, at 4:04 PM, Groupon Customer Support <*******@groupon.com> wrote:

Write Your Reply Above

Your Support Question for Perfumearth (Request: *******)

Kannan G, Apr 23,3:04 PM CDT:
Hi Andre,

I'm very sorry for the trouble.

Unfortunately, books, beauty products (excluding electronics), undergarments, perishable items, any items marked "final sale," and items that have been worn are nonrefundable and may not be returned. You can find this information in our Return Policy at http://gr.pn/1XEi4uF, and in the Fine Print on the purchase page for this Groupon at https://www.groupon.com/deals/gs-gentleman-by-givenchy-3-3oz-100ml-edt-spray-for-men

Of course, if your item was damaged prior to delivery, please reach out to the third-party merchant who originally sold this item as they are responsible for the fulfillment, delivery, and quality of your order.

Here's how you contact the merchant directly:
When you purchased this item, you received a "Thank you for your purchase" email
Log into your email account and pull up this emailmake sure you're looking at the email account tied to your Groupon account
Click "View Order Details"this takes you to the item's order page
From there, click the Contact Merchant button

If you've already taken the those steps and the merchant hasn't responded within 48 hours, please let us know! We'll be happy to reach out to the merchant on your behalf. We'll need your ticket number, which you can find using the above steps. The ticket number is located under the Tickets tab on the order page for your item.

If you have any further questions, don't hesitate to ask.

Regards,

Kannan G
Groupon Customer Support

This email is a service from Groupon.
[NE2Q5K-ML89]

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