Andre C.

I purchased a Atlanta Falcons pool table on November 15 that was supposed to arrive December 10 FedEx showed the package arriving that day when I went to go retrieve my package it was not there I called Fanactics to dispute that the package was delivered and they told me to check with FedEx in my neighbors. I did both of those things and Fanactics said that they will send out a new pool table by January 10. Lo and behold on January 10 no pool table again. It's been over two months with no pool table and my money has not been returned as of yet. I was told to wait on a supervisor to call me back within three days to remedy my dispute. I then called my credit card to dispute the transaction at this time my credit card company has refunded my money but it is pending an investigation. Please do not use Fanactics to purchase anything if you value your time and money. I'm Dealing with a brick and mortar store from here on or nfl.com if you wanna take that chance with these guys be my guess.