Sure wish I could leave a MINUS ZERO! If you think you know what IHOP stands
for, you would be wrong! It really stands for I Have One Purpose (to make money!) When you read this account, think of this happening to your Mother, Sister, Wife or Girlfriend. As my husband and I finished our cold meal, we noticed a waitress cleaning the floor right near our booth with a little dustpan and brush. We decided to let her pass before we got up to leave.
My husband went to pay the bill, and I stood up along the side of the table to
wait for him. When I switched from one leg to the other, my foot slipped on some
sticky or gooey substance on the floor, and I lost my balance and fell straight back.
In the process, my back hit directly on the floor, and my head bounced off of the iron
legs of the table next to our booth.
I was screaming in pain, and everyone came running, including my husband.
A waitress called an ambulance, and they took me to the Trauma Center. I was
in and out of consciousness from that point until 2 days later waking up in the
Hospital. I sustained 2 concussions, and a fractured back. This happened in July
of 2018, and I am still in pain every sngle day!
A week later, upon returning home, I contacted IHOP Corporate Office to
find out how to open a claim, and the correct mailing address. The Representative
who answered the phone was very sympathetic, and told me to send the report,
and all my information, and they would handle it. A couple of weeks later, I called
to ask the status of my claim. I was told that IHOP is not responsible for my case
because their "investigator" said I lost my balance. That seems to prove my case...
exactly! I slipped on some sticky residue, and lost my balance!
When calling an attorney, I found out that in this great State of North
Carolina, the government is on the side of "Big Business." The injured party
has to prove their case. Excuse me! While I was on the floor screaming in pain,
I did not think about whipping out my cell phone to take a picture of the slop
that caused me to fall! On any given day, you will find syrup, eggs, butter,
cream, jam (and who knows what else?) on the floor of the IHOP in Shelby.
Their are plenty of other places to eat in Shelby,NC.
So, I am asking anyone who has had a similar experience to please post
a review. No one else needs to suffer continuously for months like I have. The
Manager at IHOP did not even have the decency comp our mea!l My husband
paid for it as the ambulance was rushing me to the Hospital.