Andrea T.

I understand deliveries can be delayed, especially depending on time of year, and covid stalls. I ordered a dishwasher and junction box the end of October. The email confirmation said 1-4 weeks with a Covid19 caveat that said it may take an additional 30 days. I had not heard anything by end of November so called, and was told I should have it by December 31. I finally got a shipping notification the beginning of January. The shipping company then sent a delivery date, that date came and went, I called and set up another appointment, again with no show for my appliance. Several more phone calls and on the 4th delivery date I got the appliance but no junction box -- so this does NO good. I called and got disconnected three times before I could talk to someone in customer service. I am told they will look into it and hopefully get back to me NEXT week and then re-ship it. I requested they just ship one overnight as I have waited just shy of three months! Seriously, great prices but i would not do this again and will not recommend it to anyone.