Andrea T.

I purchased a 3 month subscription for my best friend's birthday (who has breast cancer) and she kindly emailed them asking if it was possible to receive skincare products instead of hair products because she is bald from cancer- and when they told her no, she did not receive a box. Instead, they sent her 2 mini mascaras and addressed her as "The Clever Lindsey". How rude can you be?! I regret purchasing this as a gift and want to share with everybody. The user experience on the site is also terrible. Why couldn't I just email her a code to redeem her box instead of pay a mass amount for shipping? So so so disappointed and sad my friend had to put up with this.