A TOTAL scam! Like other reviewers, I only signed up for the trial membership for $1.95 and instead was charged $42. When I contacted customer service via email, I was sent a very STUPID response that said I "had signed up for the correct package". As an add-on, I disabled some of my anti-malware so I could download the supposed files (as it wasn't working otherwise) and ended up with a HORRIBLE virus/trojan on my home pc. Don't go near this site... a waste of time, money, energy! And. Dangerous to the security of your computer.