I ordered books on Dec. 11,2010. My account was charged on Dec. 13,2010. I have yet to receive the books. Today is Jan. 16,2011. I have written several email to them and keep getting put off. Now finally, they have said they will refund my money. I NEVER RECEIVED MY BOOKS. THEY BLAMED THIS ON THE TERROR THREAT IN THE US, SINCE THEY WERE SHIPPING FROM ENGLAND!
I will never use them again. Andrea