I have used Zulily before and understand that they are slow, but this is unbelievable! I ordered non-medical facial masks at the end of June. It is now July 26th and I still have not received them. They were shipped to my local post office, but then shipped away. My masks are having a better vacation than I am - they are traveling up and down the East Coast! I needed these for the start of school and wanted to make sure they would fit & be comfortable. Looks like I will not get them until after school begins. Called customer service - no help there! Told to call back August 4th! Disgrace!