Ordered my save the dates and wedding invites from there and they are so expensive. They have lots of sales but it's such a hastle. They shorted us one invite but I didn't realize until months later. Went to go buy a few more and shipping cost $14? Why would it cost that much to ship a few pieces of paper? They try to get you to sign up for a yearly subscription so you can get $10 shipping but who in the world needs to buy invites that often? I really need the invites but I'm not paying $14 for shipping. I live in the same country as the company. It's not like I live in China or something. Also, the quality isn't that great. It's just meh.
Hi Andrea,
I am so sorry to hear about the troubles that you've been experiencing. That is definitely not the kind of customer experience we strive for and we would love the opportunity to make this right. I’ll be reaching out to you directly via e-mail.
I look forward to assisting you further!
Thank you,
Kevin