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They took the liberty of cancelling my order and I did not find out until I got to the restaurant. I called them and they could not provide me a reason as to why. I had to wait 30 minutes to get an order for a very hungry office of people. I do nor recommend
I ordered flowers for my mom for Mothers Day however, I had chosen the wrong date. I immediately contacted customer service and the ASSURED me that the changes were made. The flowers were delivered on the wrong day when my mom wasn't home. So, I reached out again ad they ASSURED me that they were gonna upgrade the flowers and send with a letter of apology... guess what... nothing was delivered on the promised day. I am very disappointed in this. My mom lives out of state so to try and do something special was a task I thought this would be an easy fix but I will never order again. At this point all I want is my money back.
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I attempted to make a restaurant order for pickup using Beyond Menu. I paid for the order and...
This company is not reliable at all. After waiting 30 minutes for an order that was suppose to be...
Hi Andrea P,
We are sorry for the inconvenience. Some orders raise a flag on our system and require us to verify payment with customers. We conduct random security checks to ensure all orders are authorized and legit. As part of our process, we call customers thrice to verify payment and cancel the order if we're unable to reach them. You may reach out to us at our CS hotline at: 630-776-3590 if you have further questions.
Regards,
Beyond Menu Customer Service