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Andrea L.

Contributor Level

Total Points
80

1 Review by Andrea

  • Cupshe

11/28/20

I've just received my order of swimwear from Cupshe (in fact 4 lots, 2xone piece and 2x2 piece as they had such a great choice I couldn't decide on just one or two:-) plus I live on the coast so they'll get lots of wear). In fact I first ordered them in a size S but upon receiving them they were a tad too small so I read the returns policy which is really reasonable and fair so ordered the same in size M with the thought of comparing and sending back and receiving a refund on those I don't need. I kept 5 items (I have a friend in mind for one pair) and returned 3 yesterday and emailed Cupshe with all the details they require and to my delight they emailed me the same day with refund notification, now that certainly doesn't happen every day with a lot or should I say most companies. Anyway I love my new swimwear, the fit is perfect and I will be recommending Cupshe to clients (I'm a fitness instructor) and friends, brilliant customer service. I'm happy!

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Amanda D. – Cupshe Rep

Dear Andrea, thank you for the great review. We're so lucky to have awesome customers like you! Firstly, Cupshe continuously improves and expands the styles that we currently offer, in order to accommodate our customer's needs and wants. In addition, sincerely sorry that the old swimsuits didn't fit you well. If you are not sure about your size, you can click the link titled "Which Size Fits Me?" near the size chart from our international website, or you can contact our customer service for your weight, height, bust size, and cup size next time, then we will offer you some advice. We are also happy to hear that the new swimsuits can fit you well. Secondly, many thanks for your recognition of our return policy. To meet different demands from our customers, Cupshe offers several options for return/exchange, to simplify/shorten the process and save customers' time. We are glad that you loved our customer services, our dedicated staff will be pleased to learn of your high praise as such a nice review. It’s also our honor to have your recommendation. We’ll keep working hard and live up to your expectation. Thanks a lot for your recognition and support.

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