andrea l.

I just got back from vegas and had to write a review. I bought 1 ticket to see Guns and Roses at T-Mobile. My friend and daughter had seats in section 8 row K seats 1&2. I found one seat in this same section and row seat 10, hopeful someone may let me slide down to sit with my friend. That day I received a message saying they noticed the person selling the ticket made an error (She had a ticket for Saturdays show and I had bought for Friday's show). They said they replaced with a valid ticket for that Friday and upgraded me for free. I wasn't happy, I didn't want to sit by myself. This show was slim pickings, and I didn't want to sit in some random seat. I went online and realized this seat was right night to the stage, best seat in the house as far as I could see. I called them, they offered me many other options that were all acceptable. I could get a full refund, my ticket cost $500 this ticket was reselling at $1500+. I could re sell the ticket they gave me and they would waive the resell fee or I could enjoy the seat maybe trade someone by my friend.

I went, checked out this seat and FOUND NEW FRIENDS! It was the best seat ever I wish I could upload a video- BEST experience ever, and LOVE T MOBILE arena too! I felt they went above and beyond. It wasn't there "fault" the lady reselling did the wrong date, and thank god there system was on it, how horrible for me to have gone all the way there to find this out- this review may have been different. I only went to Vegas for this show and the priceless experience, so I'm unsure they would've made me happy in that event.

This was my first time getting tickets this way. I usually get from ticket master/ direct- this show sold out 10 minutes after going on sale.