Thumbnail of user andreal38

Andrea L.

Contributor Level

Total Points
82

1 Review by Andrea

  • DSW Canada

11/5/15

They have a poor inventory management system, the website is very misleading. You buy a pair of shoes, get an email saying you will receive a confirmation email when the product is shipped. You NEVER get that email... weeks go by then YOU have to contact them to inquire about what the holdup is. THEY apologize and give you an extra 5% off and refund your money which takes another week!
$#*! service, although when you are pissed they are quite responsive and apologetic. I'd rather spend $$ on import taxes and duty at www.heels.com and know I am getting what I ordered!

Tip for consumers:
Go somewhere else!

Service
Value
Shipping
Returns
Quality

Andrea Has Earned 2 Votes

Andrea L.'s review of DSW Canada earned 2 Very Helpful votes

Andrea hasn’t received any thanks yous.

Andrea doesn’t have any fans yet.

Andrea isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user melisad42
2/28/24

This is my 2nd & last time dealing with DSW Canada. I am currently being harassed via email...

Thumbnail of user digger19327
6/21/23

Of all the web surfing I've done over the years, DSW & SHOE COMPANY has the absolute worst site...