We’re in this together! Stay safe with our COVID-19 guide

View
×

andrea h.

1 Level 1 Contributor
  • 3 Reviews
  • 31 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Home & Garden, Sports

Member since February 2019

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    579

Review Distribution

3 Reviews by andrea

5/6/21
Verified purchase

My 11 year old son bought a 30oz Pittsburgh Steelers Tumbler for his dad for Christmas using his own money. Within 4 months the black coating is peeling and the tumbler has rust on it. I called customer service and was told I am past the 90 day return window and they couldn't offer any refund. I will never purchase from this company again and would not recommend to anyone. This was a waste of $47.00.

Products used:
Tumbler

Service
Value
Shipping
Returns
Quality
erinf12
Chastity S. – NFL Shop Rep

Greetings Andrea. I am deeply sorry to hear Brayden spent his hard earned money on this item for his dad for it to be defective after a short period of time. We want to make this right for him, we have released the funds for the defective item back to the original form of payment. Please allow 2 to 7 business days for the credit to post to your account. Please let us know if any additional assistance is needed. Thanks, Deannaa.

11/18/19

I ordered a bedding set for my son. When it arrived it looked like it was used. I returned the items on November 6, called customer service a week later to check on the return and got some lady on the phone that I could barley understand and really had no interest in helping me. Here we are 12 days since I dropped the package off at UPS and still no refund or email stating they have received my return.

2/13/19

First time ordering from Shopbop and it will be my last. Ordered a pair of jeans that didn't work out. I placed them in the mail on 2. 4. 19 for return/refund. It is now 2. 13. 19 and they are still in transit! I called customer service and they said it takes 1-2 weeks for them to receive the return then another 7-10 business days to process the refund then it will depend on my bank when I actually see the money in my account!

andrea Has Earned 31 Votes

Andrea H.'s review of The Company Store earned 7 Very Helpful votes

Andrea H.'s review of Shopbop earned 24 Very Helpful votes

andrea hasn’t received any thanks yous.

andrea doesn’t have any fans yet.

andrea isn’t following anybody yet.

Similar Reviewers on Sitejabber

jasonn443
6/23/21

I ordered a hat and jersey for my terminally ill father. I paid extra to guarantee it's delivery...

suchetas4
6/9/21

First of all their products are for so off. I had to return a youth shirts that were too small...