Andrea D.

I ordered tickets for football games. They got canceled due to covid. No fault of them. I received an email stating I could get a refund or coupon for another event. I called to get a refund. I've gotten nothing but a run around. Got called a very nasty name and hung up on. I called back spoke a survivor who said they would call me back in 2 hours. He didnt. I called back and called a liar by that person. Was told survivor would call back in15 minutes. He never called back. I asked why I am being told now I can only get a coupon. He told me they shouldn't have to pay back everyone money because they would lose money. I was told from someone through I diagram they only refund of its required by law.