Ordered running shoes 3 weeks go with next day delivery, they still have not been delivered! Have been contacting *******@sportsdirect almost daily - the only response is that they are still investigating what happened. What a ridiculous response - does it really take 17 days to find out? Normal customer service would be to immediately resend? I have now been asking for refund, as have not received anything, they keep answering that they cannot do that as still investigating - i am now going through small claims court. Do NOT use them, they also own House of Fraser, Evans Cycles and Lillywhites - boycott them too. They are blatantly stealing your money with no intention to refund, I will definitely take it further.