Honestly one of the WORST decision I made in my life!
First booking was so easy, I mean of course everything will be easy until they take your money BUT then if you have some problems in my case I needed to cancel the flight because the country I was suppose to fly closed the borders so I didn't have a choice!
Guess what, no return policy, no vouchers nothing!
And YES I took the policy insurance that is so poorly explained, so when I contact the policy insurance from Prague they told me all the things WHY can't I have my money back, and non of those reasons were listed here in Esky.
They will do every hidden way to not return your money (at least some) even tho I was not guilty for not managing to take the flight.
I learns my lesson to never pay my flights more than 50e. And to always use low cost airlines.
If you are reading this and considering yourself intelligent, run away from this service it's the biggest scam ever.
P.s. This is the first time I'm doing any review EVER, so you can imagine how pissed and disappointed I am.