Anda D.

My experience with Zulily was great so far - I really like the few tunics that I ordered. Are good quality and true to the size. I took a chance after reading all these reviews but I'm glad I did. I placed another order this time much more items. Very helpful staff at the beginning when I contact them about the shipping address - which is APO AE. They responded and assisted right away.

Very loyal customer - from 2007 - hundreds of orders - very happy with them, when something got lost or damaged in transit (it happened very few times in all this time, i always got a replacement or a refund. A bit difficult to find the option to chat with them but is the fastest and the best. The shipment is taking a bit more than a week for the majority of items ( im in APO AE) unless is something from Hong Kong. Then is taking longer. I only give 4 star because if you don't have a US card, no matter you're paying the same fees for Prime membership - you cannot watch or rent movies and is not fair. This is the only think they should work on and find a solution. If the card is good for purchasing of thousands of $, why is not good for renting a $2 movie?