Ana T.’s Reviews of Cheap Caribbean & more

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Vacation

6/7/21

Discussed with everything! They want money as much as they can. From the 5 times I've called only one person who genuinely helped me and was honest. Others lie not to refund money or lie and trick you into buying again the trip. Today was the last stra 3 hours waiting to be told I have to pay just for air fare same amount i paid for 7 day all inclusive fee.
Ill be complaining to the government page of US.GOV/TRAVEL(for anyone who needs it is there or just google government travel agency complaint and look for the government page.

Tip for consumers:
They are horrible in customer service, if you book it online and don't need to make changes its ok, but they don't even care if autoimmune compromise people want to cancel due to covid.

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Cheap C. – Cheap Caribbean Rep Over a year old

Hi Ana, we are sorry to hear this and would like to assist you. Please send an email to socialteam@cheapcaribbean.com with your full name, contact information and confirmation number so we can better assist. Thanks!