I did actually receive a couple of orders from them... that is after emailing and calling continuously. Then they offered bonus points for my difficulties. Which made me just order again. Big mistake. I have another order that was never received and they offered to give me a credit. The credit memo was issued but the money was never refunded. I am still waiting for two orders that were promised for Christmas delivery. Nothing was received yet. I have tried emailing them about 10 times and they are not responding anymore. They are not answering their phones either, the call goes straight to voice mail or just hangs up automatically. I am for sure done with them... I have lost enough money already. I will for sure keep trying to get in touch with them but I don`t think that will get me anywhere!