For Business
Write a Review For Business Write a Review
Thumbnail of user anastaciaz2

Anastacia Z.

Contributor Level

Total Points
85
0
1

1 Review by Anastacia

KnitPicks

  • KnitPicks

“Rude customer service”
11/16/20

This is about a recent customer service incident.

I just called the customer service phone number for Knit Picks about a recent order - one I made less than ten minutes before calling.

Not only was the woman rude and unhelpful, she hung up on me in the middle of a sentence - before I even had a chance to explain why I was calling.

I understand she's only human and doing her job, but the rudeness is completely unacceptable. I worked in retail over 15 years so I get how tough it can be, but the woman's behavior was completely unacceptable.

  • Comments (0)
  • 6.0K Views
Helpful  (5)
Thank you

Anastacia Has Earned 5 Votes

Anastacia Z.'s review of KnitPicks earned 5 Very Helpful votes

Anastacia hasn’t received any thanks yous.

Anastacia doesn’t have any fans yet.

Anastacia isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user daisynozaki
Charlotte Daisy N. reviewed KnitPicks
12/8/23

PLEASE DO NOT SUPPORT THIS COMPANY. I am SHOCKED. There are so many good reviews so I decided to...

Thumbnail of user rar19863
Rachel R. reviewed KnitPicks
10/11/23

I always give business chances and pretty laid back about things. Recently I sent in a return...