Ana P.

Unfortunately, it has been a very bad experience with Doterra. My first order came with no problems and I liked the quality of some of the oil I ordered. However on my second order, after a long delete, I received an empty box. Doterra claimed and excused them selves saying that they had had some problem with mailing their merchandise. After 20 days, I finally received the order, but changing it twice, which is a total scam. On 7/23/2020, I called customer service and the person who I spoke with was very rude and insulting, to the point tell me that I was trying to take advantage of the situation. She didn't want to give me her name and just hang up on me. I just decide to leave that like that and no buying anything else from this company. Now, a month later I found out that they make another unauthorized charge on my credit card. I report that to the bank. This is totally a fraud.