Ana M.

If I could give them a 0, I would.
The landlord "Cathy" from France (has rooms in Saint-Etienne) it's just impossible;
10 days before my rent finished she kick me out on a Sunday (in Saint-Etienne every place is closed so I couldn't do much about sending her money).
Roomlala did nothing, I sent them all my issues but they just don't care, they washed their hands and told me to talk with the landlord for the days that I wasn't there (10 days).
She blocked me on Whatsapp, doesn't respond to my emails
Roomlala did nothing.
If you're looking in France maybe it's better "la carte des colocs", "coloc invest" or "airbnb".

I'll tell you the reasons if you want to read them but it's just for you to understand better and to be carefull:

I' m not from France and she didn't even try to explain me anything. When I arrived she didn't told me where or when or how I could pay the deposit. She would call me when I was in work without asking first. She wasn't clear about things, she sent me some papers 15 days after I've arrived and expected me to know what they where. There were some misunderstandings and on a friday afternoon she told me that I had to send her those papers signed, I thought it was okey if I did it on Monday, I had a trip planned; well... it wasn't but I've told you, not from france she didn't explained;

The appart wasn't built correctly so the lavabo fell to the ground and I was accused even though I wasn't even there when it happend...

I had a friend over, for 5 days (I've asked to my roomates if it was ok they said "yes, no problem") in the contract said 7 days(consecutive or not) per mounth, yes I didn't sign it but it did said that so I just don't see the point of putting this like a kicked out reason.

Thanks for reading, please DON'T USE ROOMLALA, save yourself from trouble, have a nice life