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My dishwasher went down they ordered the parts. Another guy came and how no idea how to get the progrmas or help or what to do. He told me to call the manufacturer even though I have no contract with them and its beyond their warranty. They also refused to give me anything in writing so I could go to Bosch. I want them to honor the contract to repair, buy it out or return all of my monthly payments as they have failed to honor their own contract. This is not the sears I knew and loved.
Tip for consumers:
Sears is not what they used to be. Don't bother with them Better go to the manufacturer and get their extended service and hope for the best.
Products used:
I ended up waiting for sears to respond to my complaint.
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This company has not taken care of my washer. I had to pay in advance for the entire service....
Don't buy this service. They do not have a way to communicate with customers and it's really...
