Anabela S.

I would never recommend them. I purchased a living room set for $5000 2 years ago. I have had issues with it since day one. I was told I could get a replacement for the piece that had all the issues but it was never replaced. They waited until I was out of factory warranty and into my platinum warranty before offering me a credit which has all kinds of restrictions. I also have to pay a new delivery and extended warranty out of my own pocket. Again I have only owned this set for 2 years none of the problems were caused by us. Do not purchase anything from here. It will be a waste of your money. They do not care about the consumer at all and only there bottom line.

Hotwire needs to do a better job of what companies they recommend. I rented a vehicle from Payless and it was the worst experience ever. Was lied to about getting an immediate discount for being an awards member. When I called they brushed it off as no big deal and said they couldn't do anything about it. I was also told no supervisor or manager was on duty. I would never recommend them to anyone and will never use them again. Waited 1/2 hour to get my vehicle and they didn't even have the one I was told I was getting. Everyone I spoke to which was 5 different people had a horrible attitude and no customer service skillswhat so ever.