AVOID!
I booked a time slot for 13:00-14:00.
At 12:10 received a text saying, we are on the way. So I rush to go to the storage
13:00 - received a text saying will come at 14:00
14:00- received a text we will come at 14:30
14:50- we will come in 15 mins
15:15 - was told car broken down
15:30 - we had to get another method at the end.
This customer service is unbelievable. This company should go bankrupt. GIVE ME MY TIME BACK!
Hello,
Terribly sorry that you are not happy with the service that you received from Shift and that your driver did not arrive between your pre booked time slot with us.
This is never an experience that we wish for our customers to experience and I am hoping that you were happy with the resolution that was given to you on this occasion.
If we can be of any further assistance to you then please do get in contact with us so we can help you further with these matters.
All the best
Shift