Very deceptive shipping practices!
Website said 10-20 days for shipping. When over a month had passed, customer service said there was no tracking and the package could take up to 90 days from purchase price and they wouldn't do anything until that exact time had passed.
Never received the package and had to wait 90 days until they would issue a refund. What a waste of time.
Hello there,
We feel sorry for the problem mentioned. We'd like to know more of your order so that we can check this issue closer and assist properly.
We could see you indicated #18965 as your order number, but we can't find any order from it. This reference is too way short to identify any order in our system. We hope you may follow up and provide your complete information. Thank you very much
a Has Earned 3 Votes
A N.'s review of MiniInTheBox earned 3 Very Helpful votes
Hello there,
We feel sorry for the problem mentioned. We'd like to know more of your order so that we can check this issue closer and assist properly.
We could see you indicated #18965 as your order number, but we can't find any order from it. This reference is too way short to identify any order in our system. We hope you may follow up and provide your complete information. Thank you very much