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Update: After 2 weeks of back 'n forth with customer service/support, Wix was in the midst of a price change which is the explained reason for the discrepancy of renewals. FYI.
I'll add - Wix will sometimes discount to current customers and not to new customers and vice versa. I have yet to figure out if there is a pattern to this or if it is random.
They do their renewals (charge your card on file) about a month in advance of the actual renewal date - so put a reminder on your calendar at 10-11 months out after you purchase otherwise, you'll be surprised, and not pleasantly.
I have four sites with Wix. Every year, they increase their price for current customers. But here is what it becomes fraud - when you go to the "change plans", the pricing on each of the plans, reflects the lower price per plan (what you paid the previous year - not what you're charged for the upcoming year) and thus, you are refunded for less than what you paid. It's fraudulent - pure and simple. And, as others have reported, their customer service is non-existent. Responses are computer generated and you'll just end up frustrated.
Amy W.'s review of Wix earned a Very Helpful vote
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