Amy T.

AT&T is a terrible company! We had a bundle and cancelled everything in January. We did it online, but I went into a store to make sure everything was indeed cancelled and was told everything was cancelled. We have continued getting monthly bills. Each month we call and after giving them about 30 minutes of our lives, are told that everything is taken care of. Today we called about the latest bill and were told that there was a record of a March call, but that the cancellation was not in effect until April. So, we own them over $300. (This is not the same as the $400 cancellation fee we paid when cancelling.) Aughhhhhhhh... It would be cheapest ti pay it and be done, but this is wrong. Unless you want to have AT&T until you die, don't use them ever. I wrote this June 1st.