Amy T.

Please understand the risks you're assuming in using this so called "high end retailer" for your consumer needs. Many times over and over I would place orders on Bloomingdales.com and receive items that were clearly used. Accessories wouldn't be in their original packaging, would have fingerprints all over them and would be dirty, makeup accessories would be opened, makeup clearly used (imprints from brushed and sponges clearly visible), boxes ripped from previous purchasers opening the items, and certain items would be missing certain "pouches" and "cases" that certain brands are required to come in. Bloomingdales quality control has spiraled out of control and this company clearly doesn't have its customer's best interest in mind--Bloomingdale, what are you thinking sending your customers used products? If we want used, we'll visit the local thrift store. We come to Bloomingdales for authentic and quality products, and we EXPECT them to be NEW and UNUSED. Figure out what you'e going to do with your returned items, but please, don't take your customers for fools. You know better..