Do not order from them. They will not reply to emails, calls, texts, message or ANYTHING. It took a month to get my order. This company has serious issues. Stay away!
Amy, We're sorry to see this but wanted to offer an explanation. JackThreads was sold around 2017 and experienced a rough few years under two new ownership groups. As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out to our service team and we'll see how we can make it right
Amy Has Earned 2 Votes
Amy S.'s review of JackThreads earned 2 Very Helpful votes
Amy, We're sorry to see this but wanted to offer an explanation. JackThreads was sold around 2017 and experienced a rough few years under two new ownership groups. As of October 2022 JackThreads is now back in the hands of our original founder, with a growing assortment of product, and a fully staffed customer service team. Our service team is available Monday - Friday from 9am -5pm EST on live chat, and always available via email: service@jackthreads.com. Reach out to our service team and we'll see how we can make it right