Booked a time slot which they arrived 4 hours late for, rushed the job, communication was poor, our drivers couldn't speak English and so communication was extremely difficult, left a car full of items to move ourselves. And we missed our deadline to hand our keys into our old landlord. Absolutely horrendous support afterwards.
Strapping our belongings to a dead horse and dragging it along the road with two broken arms would have been a far easier experience.