Amy M.

Well, I'm new to the whole ibotta app, like many most likely did not read every single word in the terms and conditions. I thought it was fairly straight forward. Well l, made a couple errors, one was a duplicate receipt, the other was a receipt cut it half. My account was flagged and I was immediately labeled a fraud for trying to take advantage of the system. I reached out to support explaining I was simply unaware what I did and that I would never intentionally go against the terms of conditions and if they could give explain to me if there was anything else I was doing wrong. I was deactivated and they ended all communication. I felt humiliated that I was being treated as a fraud. They are ruthless and I told them I hope they can change the way they handle manners in the future and educate, inform and give a warning that your not redeeming offers correctly.