Thumbnail of user amym147

Amy M.

Contributor Level

Total Points
88

1 Review by Amy

  • Match

9/19/16

I signed up for a Match.com account because of their 'match guarentee' that says if you don't find someone within 6 months, you'll get another 6 months free. However, when the 6 months came around, and all the criteria had been met, I instead found myself charged over $120 from an automatic renewal fee. Apparently they sent an email that I never received, in which I had to accept the free 6-months. Since I never got the email, and thus, couldn't accept the free 6-month membership, they found that it made sense to charge my account instead. They didn't want to make me take the free trail (in case I didn't want to contiue the membership), but they didn't feel bad about charging me for another six months in lieu of the free trail, stating their 'nobel' cause, "For your convenience and to avoid an interruption in communication with your matches."

When I caught the charge, there was no refund, no prorated refund for the remaining months. No flexibility. No ethical approach.

I would never recommend Match. They are a money-making ploy with a few lucky people in the middle. Instead of using Match, I would recommend E-harmony. Or, for those of you who don't want to spend any money, try one of the free sites WITHOUT hidden charges. Tinder, for example! Just be forthright in your bio. No one likes sneaky people. You can't respect them.

It takes a lot for me to write a bad review. It kinda crushes my soul to do so. However, simultaneously, my blood is boiling. I feel taken advantage of and played. How I hate that feeling! I hate even more the fact that they refused to even try to make things right. I can't respect that. I can't respect Match.

Amy Has Earned 8 Votes

Amy M.'s review of Match earned 8 Very Helpful votes

Amy hasn’t received any thanks yous.

Amy doesn’t have any fans yet.

Amy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user nealh41
Neal H. reviewed Match
3/23/24

Our site may be experiencing technical difficulties, or we may be working to enhance this...

Thumbnail of user nealw119
Neal W. reviewed Match
3/19/24

I joined match and created a profile I then logged out. When I tried to log back in I got a...