We ordered a ProForm Hybrid Trainer on Dec 15. We didn't receive it until Jan 14. But it was the cheaper model with the hard seat back, rather than the more expensive model with the soft seat back that we thought we were purchasing. It took several inquiries to actually get the item shipped at all. Now I am faced with an inferior product.
On further examination, it appears that the pictures were of the Hybrid Trainer Pro, but the item ordered is the Hybrid Trainer. This is the classic bait and switch.