I wish I didnt have to leave a star here, they do not deserve any! I don't know how this company stays in Business with all the negative feedback and all the criminal activity! It's sickening... I considerate It grand theft if I am not refunded soon! I had sold a Gucci bag with the full set + receipt and was told it was fake( or non~ compliant) which is a fancy $10 word they use considering, a low-budget customer service! It's just the same old recycled phrase, The VC team is handling it, and will get back to you when they can. No matter what you inquire to the vc squad, they won't tell you anything to be helpful & accommodating to your issue. No peace of mind here!. They never get back to you to offer to fix the problem, tell you when they are going to fix the problem of reimbursement nor did they explain why this is even happening! You're just left in the dark with this shady company! Unbelievable how they get away with it) when I had bought it from the Gucci store they demanded a copy of my credit card statement so that they could have proof! So I sent it, along with emails and numerous phone calls and still nothing, I still haven't gotten my item back and the sale was canceled so not only did I lost a sale and a customer who really wanted to buy it, I did not get compensated for my Gucci bag I expect to get compensated by $3000 or my bag With the same serial number, and full set plus reciept. They completely suck towards fixing the matter, which in my opinion can be solved quickly if they really wanted to solve the problem! But no, it is going on almost ~ Almost a month! Still no refund, or Gucci bag, that was over $3000! I am pissed. I have read too many bad reviews which I should've read and done my homework before I got involved buying & selling here. A big waste of time! Ridiculous unprofessional, disorganized, and mostly disappointing. I will never sell here again. Real real would never do this to ANYONE. It's truly sad I no longer trust a company I sold over 30 items, successfully, in 5 years... This company who I no longer trust, has let me down twice. Doing the same thing with a chloe bag that I sold and pulled the non-compliance act again when I had bought the bag from them they thought it was counterfeit, however the joke was on them when, they realized I had purchased the bag through them. What a sad and cruel joke, that innocent people are getting victomized & scammed and robbed of their precious items and money. What is this world coming to? I see a lawsuit in my hands if this is not resolved...