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Amy J.

Contributor Level

Total Points
99

1 Review by Amy

  • Vestiaire Collective Americas Inc.

2/11/18
• Updated review

So not only did I find out my dad passed away, my beautiful and authentic $3188. 00 Gucci Bag, with the full set, plus reciept went missing! No one will help me, worst nightmare of my life. One less person that I did trust with my life and now I am reminded of all the untrustworthy slimy criminals that are left behind. This company canceled my sale for no reason, told me my authentic $3000. Gucci bag I bought from the store with my reciept and credit card bill was non compliant. If this company says your item is non compliant, you are in trouble. That's where all your grief with this company begins. It's all downhill from here. My bag did not pass quality inspection and it was purchased from the Gucci store! Ignorance at its best. An embarrassment for a company. It's been almost a month and do you think anyone will help me get refunded, or my expensive item back? Thievery! I have called numerous times emailed, called the company in New York, tried to and the number does not even exist. I get some guys voicemail, not VCs. So not only do they treat you like your a criminal, making you sound like your item is questionable with authenticity, they cannot even tell the difference between what is real and what is fake. Either that or it's a platform for criminal activity. Because right now I'm the suspicious one. And the more time goes by with out my expensive Gucci bag or, my reimbursement of $3000. The more I believe my bag was stolen, or lost, and that is probably the reason why it's taking so long! Why else would it take any company this long to get back to you for a solution? Because no other company, would treat their loyal customers this bad... Terrible unhelpful customer service. No one even cares... If I do not get reimbursed soon what is owed to me, I have a very good International business lawyer who I know will help me, fix this problem...

Scammed!:-(
2/9/18
• Previous review

I wish I didnt have to leave a star here, they do not deserve any! I don't know how this company stays in Business with all the negative feedback and all the criminal activity! It's sickening... I considerate It grand theft if I am not refunded soon! I had sold a Gucci bag with the full set + receipt and was told it was fake( or non~ compliant) which is a fancy $10 word they use considering, a low-budget customer service! It's just the same old recycled phrase, The VC team is handling it, and will get back to you when they can. No matter what you inquire to the vc squad, they won't tell you anything to be helpful & accommodating to your issue. No peace of mind here!. They never get back to you to offer to fix the problem, tell you when they are going to fix the problem of reimbursement nor did they explain why this is even happening! You're just left in the dark with this shady company! Unbelievable how they get away with it) when I had bought it from the Gucci store they demanded a copy of my credit card statement so that they could have proof! So I sent it, along with emails and numerous phone calls and still nothing, I still haven't gotten my item back and the sale was canceled so not only did I lost a sale and a customer who really wanted to buy it, I did not get compensated for my Gucci bag I expect to get compensated by $3000 or my bag With the same serial number, and full set plus reciept. They completely suck towards fixing the matter, which in my opinion can be solved quickly if they really wanted to solve the problem! But no, it is going on almost ~ Almost a month! Still no refund, or Gucci bag, that was over $3000! I am pissed. I have read too many bad reviews which I should've read and done my homework before I got involved buying & selling here. A big waste of time! Ridiculous unprofessional, disorganized, and mostly disappointing. I will never sell here again. Real real would never do this to ANYONE. It's truly sad I no longer trust a company I sold over 30 items, successfully, in 5 years... This company who I no longer trust, has let me down twice. Doing the same thing with a chloe bag that I sold and pulled the non-compliance act again when I had bought the bag from them they thought it was counterfeit, however the joke was on them when, they realized I had purchased the bag through them. What a sad and cruel joke, that innocent people are getting victomized & scammed and robbed of their precious items and money. What is this world coming to? I see a lawsuit in my hands if this is not resolved...

Amy Has Earned 17 Votes

Amy J.'s review of Vestiaire Collective Americas Inc. earned 17 Very Helpful votes

Amy Has Received 1 Thank You

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Simon T. thanked you for your review of Vestiaire Collective Americas Inc.

“Terrible company who should be shut down, they clearly do not authenticate and have sent me a fake item not even to the same description as the one purchased let alone even the same colour.”

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