Excellent support through weekly coaching meetings and one-on-one sessions when needed. Easy to use online tracking tools for logging activity and food. Weekly goal setting. Outstanding progressive exercise program including cardio, strength training and flexibility. Program came with a blender, a food scale, a scale for monitoring weight, exercise DVDs (I use the online option), a strength training band, and booklets regarding food and exercise. My insurance company paid for Real Appeal. I am so grateful for the changes in my health!