Twice I ordered floor mats for a 2004 Mustang convertible. Both times they cancelled my order. I did not ask for my order to be canceled. Both times I simply inquired as to tracking information. I was not upset with waiting for the mats... I do understand shipping has been a challenge during this time. I simply emailed them to ask for tracking information and the very next day (both times) I received an email saying that they cancelled my order.
This is the most unprofessional business I have ever dealt with... They clearly don't read their emails. As a matter of fact it seems that some non-human computer is just spitting out random replies to emails...
We were going to buy other things from this company but we will take our business elsewhere and we will advise others to do the same.