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Amy H.

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1 Review by Amy

Alight Solutions

  • Alight Solutions

“Website not functional and clueless customer service”
7/6/20

My employer recently switched to Alight for management of our HSA accounts and health insurance. I've called multiple times and customer service doesn't know anything about their websites, is not able to answer extremely basic questions, and not able to assist with signing up for benefits or changing benefits, etc. Extremely clueless and not able to help whatsoever. Everything they do requires opening up a ticket.

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Amy H.'s review of Alight Solutions earned 28 Very Helpful votes

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