Amy H.

Do not send your clothes to thredUP to sell. I sent 2 large bags of new and gently used items. All were current fashions, no stains, snags, tears, etc. No broken zippers or loose or missing buttons.
The estimated time to process was 3 weeks. It took closer to 8 weeks. Fortunately, they waived the $9.99 per bag processing fee. They estimated the value of the contents (70-80 items) to be $26.55. If the hadn't waived the processing fees, my payout would have been less than $7.00 for 70-80 items!
The two options for payout are credit with thredUP. Since several of the items I have purchased in the past were either the wrong size or damaged, I decided to cash out. They sent a pre-paid gift card. After having the card declined multiple times, I went online to the cardholder's website and learned that I can only process purchases for 80% of the value of the card. The instructions for processing for the amount on the card do not work. Ripped off in several ways.