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Amy H.

Contributor Level

Total Points
85

1 Review by Amy

  • YourHCG

1/5/17

I live in Canada and have ordered YourHCG drops 4 times previously. I just placed an order again and this time received 2 bottles that were a different colour and completely different ingredient list. When I contacted the company, they said they had just added a few things to make the product better. But when I showed them a side by side of the ingredients that were completely different, they said it was because I was in Canada that they couldn't send me the original product (even though they had 4 times previously). I paid $15 USD to have it shipped to me and they said I could pay to have it shipped back to them and as long as they got it back in 7 days, they would refund me (which isn't even possible unless I paid for Fed Ex or UPS). They got very unprofessional and rude when I asked for them to send me a mailing label. Will definitely not be buying from this company again. Terrible customer service... do not stand behind their product or correct their mistakes.

Amy Has Earned 5 Votes

Amy H.'s review of YourHCG earned 5 Very Helpful votes

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