I was a tenant in a 400 sq ft basement apt through Fox Management. Right off, they gave me the wrong mail key and refused to give me a new (correct) one. I got permission to paint and approval for the colors I used. The first few months I was there the floor covering ( fake plastic wood lol) buckled up and consequently ripped... I told the owner of the house, Bob Swan, who also does all the maintenance. He said not to worry about it and offered to replace it right then but I said to wait, no big deal.
In the two and a half years I rented there my rent was increased for $525 to $750. They rent month to month solely because they can raise the rents at will.
I moved out just about two months ago, fully expecting to get my whole deposit back. I am allergic to dust mites so my home is ALWAYS very very clean, even the top and inside of the refrigerator... literally a spotless home.
Instead of giving me back my deposit, they claimed it cost $350 to clean, $1200 to fix the floor and $900 to paint ( 400 sq ft mind you). They actually sent me a BILL for $525... unreal.
I have contacted the Better Business Bureau. These people are not just unscrupulous, they are crooked. They are rude and condescending, oddly, since none of them is particularly well educated. They are incredibly lazy and the company is rife with nepotism.
I wonder if they planned to give Mr Swan all that money they thought they could con out if me, since he does ALL the repairs and cleaning?
Everybody needs to make some noise about these people. The owners are going to keep using them until tenants actually refuse to rent a property they manage.