This company has great products but now some are no longer carried at Sephora. I placed an order and it's 30 days later and all they've done is lie! They sent me a tracking number for UPS but is only that they generated a label. After numerous calls and promises they continue to lie and make excuses. It's a shame that US office is ruining the reputation of this company. Beware, they'll keep your money and never ship! FRAUD