Amy G.

Bluefly is one of the worst online sales companies I have ever experienced. They charged me for an order they cancelled bc it was out of stock. Then continued to tell me the order was still coming and thats why I got charged, despite an email from them saying it was cancelled. They also never sent me tracking info. The returns are also a nightmare. They dont tell you you will have to pay for both shipping to and from which is no refundable. So you end up eating $16. They claim to have designer discounts yet the prices are still so high despite selling out of season and discontinued product. Everything is also shipped ground so it takes nearly two weeks to arrive and returns will also take two weeks plus 10 plus days after for them to process. Customer service is a whole other issue. TERRIBLY RUN BUSINESS. STAY AWAY.