Amy F.

I tried placing my order for moving labor for 2 days on Uhauls site. I kept calling MovingHelp directly [Uhaul wouldn't help me at all] and was on hold for at least 20 minutes before giving up. I then went to the MovingHelp website directly and was able to finally book it through their site. HOWEVER. Once I actually booked it, their site changed my address automatically because it is a new-build neighborhood and their system didn't recognize it. I tried to change it on the site and it wouldn't let me. I went ahead and booked the reservation with the incorrect address thinking they could change it on the back end. I use the Live Chat, to avoid being on hold for another 20+ minutes, and they told me they couldn't change the address and to call their phone number or the mover directly. My credit card now has 4 charges showing from them because they kept trying to process the order I submitted that their system wasn't able to process. Seriously. Use their site to find the help you need and read the reviews. Then just call the mover directly. Such a WASTE OF MY TIME.

I tried placing my order for moving labor for 2 days on Uhauls site. I kept calling MovingHelp directly [Uhaul wouldn't help me at all] and was on hold for at least 20 minutes before giving up. I then went to the MovingHelp website directly and was able to finally book it through their site. HOWEVER. Once I actually booked it, their site changed my address automatically because it is a new build neighborhood and their system didn't recognize it. I tried to change it on the site and it wouldn't let me. I went ahead and booked the reservation with the incorrect address thinking they could change it on the back end. I use the Live Chat, to avoid being on hold for another 20+ minutes, and they told me they couldn't change the address and to call their phone number or the mover directly. My credit card now has 4 charges showing from them because they kept trying to process the order I submitted that their system wasn't able to process. Seriously. Use their site to find the help you need and read the reviews. Then just call the mover directly. Such a WASTE OF MY TIME.