At first I was worried to buy from them because of the poor and low online reviews, but I ordered my air filter replacement kit because it was hard to find from anywhere else. I forgot to add the discount code and the customer service person was nice enough to add and adjust my credit card charge. Received my product promptly. No complaints. I would purchase from them again. I'm sorry there were so many negative reviews, but I hardly write reviews and I only did so, because I wanted to share my good experience.
Amy,
Thank you for taking the time to write a positive review. We appreciate you.