Awful customer service! I returned a ring and did NOT receive a refund. Months of communication. This seems to be the most underhanded business. Shop Ítalo Jewelry at your own peril. I've never experienced a worse shopping experience.
Tip for consumers: Do NOT use this site unless you know you want something. They absolutely do not offer easy and secure exchanges or returns as advertised!
Products used: Double prong halo emerald cut engagement ring