amycc1

Amy C. C.

Contributor Level

Total Points
80

1 Review by Amy C.

10/21/21

Awful customer service! I returned a ring and did NOT receive a refund. Months of communication. This seems to be the most underhanded business. Shop Ítalo Jewelry at your own peril. I've never experienced a worse shopping experience.

Tip for consumers:
Do NOT use this site unless you know you want something. They absolutely do not offer easy and secure exchanges or returns as advertised!

Products used:
Double prong halo emerald cut engagement ring

Service
Value
Shipping
Returns
Quality
limont
limon t. – Italo Jewelry Rep

Returned the item back and send your return tracking number to service@italojewelry.com, you will get your refund immediately.

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